QTIX

Please note that all VIP experience purchasers will be contacted via e-mail 7-10 days prior to the actual show date with additional details and instructions on where to pick up their package inclusions.

Information provided at the time of purchase (name, address, e-mail, etc.) is the same information that will be utilised for individual contact requirements as applicable.

If you do not receive an e-mail a few days prior to the event, please contact QTIX on 136 246 or info@qtix.com.au

All merchandise will be collected on site on the day of the show, some exceptions may apply.

A refund or exchange of ticket will be granted if the event is cancelled or rescheduled by the venue, promoter or person responsible for the event (the “Seller”) (and you cannot or do not wish to attend the rescheduled event), or to the extent otherwise required by law (including the Australian Consumer Law). If an event is cancelled or rescheduled by the Seller then all liability is limited to the amount for which the ticket was purchased.

All merchandise, and amenities are subject to change by the Seller.

The Seller is not responsible for outdated or inaccurate information provided by the consumer at the time of purchase.

All VIP experiences are subject to modification where reasonably required by a Seller. Any required changes to purchased VIP experience purchases will be communicated promptly to your email address provided or other contact details. Where an inclusion or experience in a VIP package is no longer available the Seller will use reasonable endeavours to substitute for anther inclusion or experience of equivalent value.